Privacy

DECLARATION ON DATA PRIVACY

Data privacy is a matter of importance to us. In the following we would like to inform you which data are collected, processed and used when you access the Staatsoper website and use the services we offer.

The responsible body as defined by the Berlin data privacy act and the German Federal data privacy act is Staatsoper Unter den Linden, Bismarckstrasse 110, D-10625 Berlin.

Collecting, processing and use of personal data

When using the website of the Staatsoper Berlin you do not need to enter personal date (such as your name, address, e-mail address, phone number) in all cases. If you enter personal data when visiting our website, you do so by your own choice. If you intend to use the services offered on our website (such as subscribing to our newsletters, ordering the season preview or the monthly repertoire) or e.g. order tickets or products from the opera shop, we need to know details such as your name, your address and, if necessary, other personal data so that the Staatsoper Berlin can process your orders/subscriptions. Staatsoper Berlin will treat your data strictly confidential and use them only in connection with the purpose for which you made them available.

The personal data you provided will not be processed and used for other purposes except you as the user agreed to this or if processing and using the data is permitted by law even without your consent.

You can revoke your consent and/or the use of the data provided by you at any time with immediate effect. The pertinent legal provisions, particularly those of the German Federal data privacy act (Bundesdatenschutzgesetz - BDSG), the Berlin data privacy act (BlnDSG) and the tele media act (Telemediengesetz - TMG) are observed in the collection, processing and use of all data.

Links

If you click on external links provided on this website, the present declaration on data privacy does not cover such links.

Changes to our data privacy regulations

We reserve our right to change our safety and data protection measures if this shall be required due to the technical development or legal requirements. In such cases we will adjust our data privacy information accordingly. Please therefore see the last version of our declaration on data privacy.

Buying tickets online

For a direct internet purchase your data will be processed on the servers of CTS EVENTIM AG, Contrescarpe 75 A, D-28195 Bremen. We use the data collected for processing your ticket purchase or reservation. Occasionally we will be sending mailings for our own direct marketing purposes to the extent permitted by law. You can ban such use of your data for advertising purposes at any time after your ticket purchase.

Newsletter

On our website you can subscribe to our free newsletter by entering your first and last names and your e-mail address in the registration form and submitting it. On your initial request you will receive an e-mail asking you to confirm your subscription. Your newsletter subscription will become valid only after you have activated the link in the e-mail. Thus we want to ensure that we do net send you any mails you do not want to receive.

The newsletter will be sent on our behalf by Rheinschafe GmbH, Wintgensstrasse 85 - 87, D-47058 Duisburg. For this purpose we forward your data (name, e-mail address, subscription status) to company Rheinschafe GmbH. Neither Staatsoper nor Rheinschafe GmbH will use your data for any other purpose.

You can at any time unsubscribe from our newsletter by clicking on the link provided for this purpose in the e-mail you received.

Cookies

Cookies are text files which are stored on your computer and allow us the analysis of the use of our website. For this purpose the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for the purposes of a usage analysis, which serves the optimization of our website. Your IP address is promptly anonyms during this process so that you as the user will remain unknown to us.

You can set your browser in such a way as to be informed on the placement of cookies on an internet page. This makes it transparent to you whether or not a website uses cookies. Please bear in mind that for technical reasons certain internet functions cannot be available any more once you have deactivated the use of cookies.

Social plug-ins

The Staatsoper includes so-called social plug-ins of selected platforms (e.g. Facebook, Twitter). Social plug-ins can record the data of your visit to our website and use it for interconnection.

Facebook social plug-ins

Our website uses so-called social plug-ins of the social network facebook.com ("Facebook"). Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA94304, USA. For detailed information on the functions of the individual plug-ins and their appearance please refer to the following website: 
https://developers.facebook.com/docs/plugins/

Those pages of our website containing social plug-ins will establish a direct connection to the servers of Facebook once you open them. Then the information is transmitted to Facebook that you accessed the page of our website which contains the social plug-in.

If you are logged in to Facebook at this moment, your visit to our website as well as any interactions in connection with the social plug-in (such as clicking the "like" button, writing a comment) can be related to your Facebook profile and stored by Facebook. Even if you do not have a Facebook profile it cannot be ruled out that Facebook stores your IP address.

Regarding the purpose and scope of data collection and processing and use of the data by Facebook we refer you to the Facebook data privacy guidelines: https://www.facebook.com/about/privacy/. Moreover, you will find here an overview of the setting options in your personal Facebook profile to protect your privacy and regarding your rights in this respect.

To prevent Facebook from collecting data from your browsing of our website please log out of Facebook before visiting our site. You can prevent the general access of Facebook to your data on our and other websites by excluding the Facebook social plug-ins by means of an add-on to your browser.

Twitter

Our website also uses functions of the networking service Twitter. These functions are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA94107, USA. If you use Twitter and the "re-tweeting" function, the websites you access will be linked to your Twitter account and made known to other users. During such data forwarding, data are transmitted to Twitter as well. We as a website operator point out that we as the provider of the website services have no knowledge of the contents of the data transmitted or their use by Twitter. Therefore we refer you to the following link if you need additional information on the Twitter data privacy declaration: http://twitter.com/privacy (link is external). You can change your data privacy settings with Twitter under the link: http://twitter.com/account/settings (link is external).

Google +

Our website uses the "google+1" (Google Plus) plug-in. It is made available and operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (in the following: Google). You recognize this button by the sign "+1" on a white background. Every time you visit a page of our website which contains such a plug-in, your browser will establish a direct connection with the servers of Google, the content of the plug-in will be transmitted to your browser and integrated with the page displayed. This will transfer to Google the information that you accessed our website. If you are logged in to your personal user account with Google Plus or Google at the time of your access to our website, Google can relate the visit to the website to your account. Interaction with plug-ins, e.g. clicking on a button or writing a comment, will transmit such corresponding information directly to Google and store it there. You can find information on the purpose, scope and use of the collected data by Google Inc. in the company's data privacy information. Please refer to the URL http://www.google.com/intl/de/+/policy/+1button.html.

If you are a member of Google Plus or have logged in with Google and do not want Google to collect your data while you are browsing our website and link them to your member details stored with Google, you need to log off Google plus or Google before accessing our website.

Reach measurement using Piwik

Our website uses the web analytics service Piwik. Piwik uses so-called "cookies", i.e. text files which are stored on your computer and allow us the analysis of the use of our website. For this purpose the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for the purposes of a usage analysis, which is to help us optimize our website. Your IP address is promptly anonyms during this process so that you as the website user will remain unknown to us. The information on your use of this website generated by the cookie will not be transferred to third parties.

You can prevent the use of cookies by setting your browser software accordingly; it can in this case, however, be possible that you will not be able to fully use all functions of the website.

Google Analytics

This website uses Google Analytics, a web analytics service by Google Inc. ("Google"). Google Analytics uses so-called "cookies", i.e. text files which are stored on your computer and allow the analysis of your use of our website. The information on your use of this website generated by the cookie is, as a rule, transmitted to a server operated by Google in the USA and stored there. Due to the activation of IP economization on this website, your IP address will be shortened before by Google in the member countries of the European Union or in the other member states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website Google uses this information to evaluate your use of the website in order to compile reports on the website activities and to provide further services related to the website use and internet use to the website operator. The IP address transmitted under Google Analytics by your browser will not be combined with other Google data. You can prevent the storage of the cookies by setting your browser software accordingly; we need to point out that it can, however, be possible that in this case you will not be able to fully use all functions of the website.

You can prevent the collection of data related to your use of the website (including your IP address) and the processing of these data by Google by downloading and installing the browser add-on available under the following link:
http://tools.google.com/dlpage/gaoptout?hl=de

If you set a so-called opt-out cookie, collection of your data during your visit to this website will be prevented in the future.

In view of the public discussion on the storage and processing of complete IP addresses for analysis purposes we want to point out that on this website the code "anonymizeIp" was added to Google Analytics. In order to ensure an anonyms collection of IP addresses (so-called IP masking), IP addresses are forwarded only in a shortened form. A direct reference to persons is thus ruled out. The IP address is anonyms or masked as soon as the IP addresses enter the Google Analytics data collection network and before any data storage or processing takes place.

For further information please refer to e.g. http://www.google.com/intl/de/analytics/privacyoverview.html (general information on Google Analytics and data privacy).

DMP technology by ADEX

This website uses the DMP tag by The Adex GmbH, Berlin, on behalf of QWERTZ Media GmbH Berlin for the collection, analysis and evaluation of usage and navigation data on our website. The data are collected in an anonyms form. You can contradict this data processing under the following link:
http://de.theadex.com/company/consumer-opt-out/

When you click on this link the system will set a so-called "stop cookie" which prevents any further recording of the client activities by the system.

The system cannot recognize the opt-out if you prevent setting of the stop cookie or delete any stop cookie set. It may be possible that your internet browser is set in such a way as not to accept or automatically delete the stop cookie. In this case you need to adjust the cookie settings of your browser first (example: For "Mozilla Firefox" you will find these setting in "Tools" / "Options" / "Privacy").

Staatsoper points out that the stop cookie prevents data collection only on the client where you have set the stop cookie. If you use several clients (other terminal and/or other internet browser), you will need to repeat the opt-out.